October 10, 2022

Understanding the Salesforce CPQ Process Flow

The Salesforce CPQ sales process can be broadly classified into 3:

  1. New Sale – The sales rep is selling to a customer for the first time or the sales rep is doing a resale of a product which needs to be on a separate contract.
  2. Contract Renewal – The customer’s existing contract has come to an end and they are renewing. The customer may want to add new products or remove products during this transaction.
  3. Contract Amendment – The customer wants to amend their existing contract mid-term. The customer may want to add new products or increase quantity, they may also want to co-term the additional products.

All three processes are supported in Salesforce CPQ, automatic prices proration and uplifts are also calculated and applied by the CPQ package in a seamless manner.
The contract renewal and contract amendment processes, to a large extent, follow a similar process as the new sale process shown in the image below.

Share

  • Pardot vs. Marketing Cloud: Overview, Similarities, and Differences

    Marketing automation software is a tool that allows you to automate all of your marketing tasks, streamline workflows, and track campaign outcomes. They can serve [...]

  • Why Your Company Should Engage with Salesforce Partners

    As some of you know, Salesforce is one of the world’s leading CRM software solutions that bring companies and customers together. Many organizations use the [...]

  • Better Connections are Required in a Customer-Centric Environment.

    Today's business climate demands from the connections we make more than ever before. Consumers are more informed and have more choices ever since then. They [...]